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For your convenience, Dermatology Associates of Knoxville an Affiliate of Anne Arundel Dermatology, is offering high-risk patients care through safe and secure online TeleHealth visits. This “virtual” visit mirrors an in-office appointment with the dermatology providers you trust, all from the comfort of your home.
Our online TeleHealth visits make access to our dermatology providers easier, faster, and more convenient than ever for our high-risk patients. We can consult online for many skin, hair, and nail conditions.
You’ll be asked for some information to set you up for a TeleHealth visit
The email will provide instructions on how to download and access the PocketPatient™ Application.
Make a note of the email and password you chose/used, as the email and password will also access your Patient Portal.*
*Patients who were not previously set up to access Patient Portal will receive a Portal Welcome email at time of Telehealth initiation.
• Practice URL: Tennesseederm.ema.md
• Username: the confirmed email when scheduling the TeleHealth Visit.
• Password: your newly created password
Once you have logged in to PocketPatient™ make sure that you have granted access for push notifications and camera use for PocketPatient™
Find a quiet, private space where you can have a confidential session with your provider.
Q: Are “Virtual” Visits Only Available for Certain Conditions?
A: We can help with more than 3,000 skin, hair, and nail conditions via our online dermatology care. The most common conditions we treat are acne, suspicious moles, rosacea, eczema, and psoriasis.
Q: Does Insurance cover this Service?
A: Medicare and most insurance plans cover online care.
Q: What If I Need a Skin Biopsy or In-Office Procedure?
A: If your doctor determines an in-office procedure is needed, please contact our staff to schedule an appointment as soon as possible. Additional visit costs or insurance claims will apply.
Q: Are My Personal Health Information and Photos Kept Confidential?
A: Yes! Our online dermatology care platform is secure and 100% HIPAA and HITECH compliant.
Fax: 865-205-5601
E-mail: info@dermaknox.com
Clinical Hours: M-F 8:00am - 4:30pm
1928 Alcoa Hwy.
Bldg. B
Suite 209
Knoxville, TN 37920
Phone: 865-433-3376
1450 Dowell Springs Blvd.
Suite 210
Knoxville, TN 37909
Phone: 865-391-3376
Farragut Medical Building
11416 Grigsby Chapel Rd
Suite 100
Knoxville, TN 37934
Phone: 865-424-3376